⚠️ Unsupported Browser

Your browser is not supported.

The latest version of Safari, Chrome, Firefox, Internet Explorer or Microsoft Edge is required to use this website.

Click the button below to update and we look forward to seeing you soon.

Update now

Enterprise-Ready
Voice Assistants

The best way to automate customer service
Example of a conversation with PolyAI's voice assistant

Understand Customers, However They Talk

Automating voice interactions is notoriously difficult.

Our technology is designed to handle natural conversations across any customer support use-case, allowing customers to use slang, interrupt, ask questions and have the conversations they want to have.

Thanks to our pre-trained technology, we can deploy your voice assistant with minimal training required, and be ready to deploy in as little as two weeks.

Our Technology

Human-Level Conversations

Our voice assistants understand customers regardless of the language they use, their accent, poor phone connections and background noise.

Listen to a real, live call from our voice assistant for banking.

Request demo
Automating voice is 4 x more effective than automating chatbots

4x More Cost Effective Than Chatbots

Automating voice interactions can be up to four times more effective in reducing agent minutes than automating chat interactions.

Using voice assistants to handle high-volume use cases means you can pick up every call and never leave a customer on hold, significantly improving customer experience.

Read more about voice vs chatbots
Examples of personalised greetings from different voice assistants

Give Your Brand a Voice

What would your brand sound like as a human voice?

We design warm, human and friendly voices that complement your brand and engage with your customers.

Our voice assistants continue to learn the best personalised responses to deliver unbeatable experiences for every customer.

PolyAI voice assistants are pre-trained in many uses cases

Up and Running in 2 Weeks

PolyAI assistants are pre-trained for the most common transactions – such as ID&V, call routing, scheduling and troubleshooting.

We’ve already done the heavy lifting, so we can deploy a fully-functional voice assistant in just two weeks.

PolyAI Compliance Certifications

Providing secure, reliable customer interactions

PolyAI has compliance certifications in Cyber Essentials, PCI, SparkDPS and is GDPR-ready.

PolyAI voice assistant eBook

Download the free Voice Assistant eBook

Learn more about voice assistants with our free eBook: Your Guide to Voice Assistants for Customer Service

Download Now