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Legal and Business Operations Lead

London, United Kingdom


As the Legal and Business Operations Lead at PolyAI you will work closely and help set priorities for our Executive team consisting of CEO, COO, and CTO, drive forward our business operations across our UK & US entities as well as be our chief point of contact for our external Legal teams.

The key responsibilities for our Legal and Business Operations Lead will be:

  • Work directly with the Executive Team to grow the company, with a focus on building systems, policies, and processes to scale
  • Helping the different department heads drive special projects, driven by impeccable attention to detail
  • Have excellent communication skills (written and verbal), are a natural people person, and can resolve constructive conflicts with ease
  • Oversee strategic business initiatives from development through to successful execution under the guidance of senior leadership and departmental heads
  • Create alignment internally to ensure business processes are effective and scalable
  • Represent the Business Operations needs within our Compliance team
  • Be the key point of contact between our external Legal teams, supporting complex contract negotiations

About you:

  • 5+ years of experience working in tech or a growing start-up, with a self-starter and entrepreneurial mindset.
  • A legal background is essential
  • Comfortable handling high-pressure situations calmly and positively. Resolutely reliable, responsive, and thriving in a fast-paced startup environment with an openness to change course as needed
  • Impeccable time and priority management, you know what needs to be done and people rely on you for your responsiveness on projects
  • Proven experience managing a project from start to finish, involving multiple departments & senior stakeholders
  • Self-aware, curious and constantly seeking excellence through learning and growth
  • Highly organized and self-motivated with distinctive problem-solving capabilities
  • Excellent analytical aptitude and experience with data analytics tools, modeling and reporting
  • Strong project management skills
  • Strong written and verbal communication skills
  • Ability to build clear, concise presentations


🏝 25 days holiday, plus bank holidays (5 days carryover each year).

🏑 Flexible working from home policy.

🧑 Enhanced parental leave.

πŸ“š Learning budget of Β£500 per calendar year for books, training courses and conferences.

πŸ’° Company pension scheme with the People’s Pension.

πŸ‘©β€πŸ’» WFH pack or allowance, your choice!

🚲 Bike2Work

πŸ₯ Private healthcare with Vitality for you and your family members from your first day.

πŸ’š Full access to Big White Wall and to a range of mental health programs through Vitality’s Mental Health Panel.

πŸ§˜β€β™‚οΈ Discounts on gym memberships and relaxation apps through Vitality.

🦷 Private dental cover with Simplyhealth for you and your family members from your first day.

πŸŽ‰ Regular team socials, quarterly company parties, monthly Poly-Talks.

🍎 Healthy snacks and breakfast and a fully stocked fridge with a selection of snacks and drinks.

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