Voice AI for Hotels and Restaurants on AWS | PolyAI

Guest-led voice assistants built on AWS

Deliver 5-star service to every guest.

What is a guest-led voice assistant?

PolyAI handles high-volume hotel and travel needs with the care and efficacy of a real person.

Listen to Oliver's room reservation call

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  • A guest-led voice assistant to deliver 5 star service, 24x7, on AWS

  • 200+

    Voice assistants deployed for hotels, restaurants, cruise lines, resorts, casinos, booking platforms

  • 34%

    Total reduction in call volume to central contact centers

  • 87%

    Front Desk and FAQ calls handled

  • 85%

    CSAT score

What we achieve with our customers

  • Peppermill

    How PolyAI helps Peppermill reduce call volume by 92%

    Read the case study

  • Golden Nugget

    How PolyAI helps Golden Nugget automate 34% of calls to the contact center

    Read the case study

  • The Big Table Group

    How PolyAI helps The Big Table Group automate £140k in reservations each month

    Read the case study

An award-winning voice assistant to help hoteliers and restauranteurs improve service levels and streamline operations

  • Configurable AI templates to scale to 100+ hotel or restaurant locations

  • Pre-built integrations to automate and personalise interactions

  • Flexible integration options to work with PBX and CCaaS solutions

  • Remarkable human-like voices tailored to your brand identity

  • Support for multiple languages to cater to every guest

  • Pre-built dashboards and analytics for travel & hospitality

Start the conversation.

See why companies trust PolyAI to handle their most important conversations.

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