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PolyAI achieves AWS Travel and Hospitality Competency status
7 Jun 2024
Blog
Humanizing AI: Balancing empathy, efficiency, and ethics in customer service
29 May 2024
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Addressing call abandonment
28 May 2024
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PolyAI raises $50 million in series C round
16 May 2024
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Navigating the impact of US airline refund regulations with voice AI
10 May 2024
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Resources / Blog / The future of measuring success in the contact center
30 Apr 2024
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AI washing: Separating substance from show
22 Apr 2024
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PolyAI wins gold at The 2024 Stevie Awards for Sales and Customer Service
19 Apr 2024
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PolyAI wins SSON Technology of the Year Impact Award
18 Apr 2024
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Disruptive change management: Navigating AI integration in large enterprises
8 Apr 2024
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Enhancing customer experience: Fertitta Entertainment wins big with AI innovation
7 Apr 2024
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PolyAI recognized in the 2024 Gartner® Market Guide for Conversational AI Solutions Report
1 Apr 2024
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PolyAI wins Artificial Intelligence Excellence Award
20 Mar 2024
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Responding to the Change Healthcare hack: Strengthening healthcare security with voice AI
12 Mar 2024
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The 10 easiest utilities call flows to automate with call center voice AI
12 Mar 2024
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The evolution of speech recognition
12 Mar 2024