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Guides, stories and conversations from the people putting voice AI into production.

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Podcast
Introducing Pheme, a lifelike speech generation model built to scale.
11 Jan 2024
Guide
Whitepaper - How to calculate the ROI of a customer-led voice assistant for retail businesses
11 Jan 2024
Guide
Conversational AI for Customer Service: Why "Voice First" Matters
10 Jan 2024
Blog
Introducing Pheme: A new speech generation model from PolyAI
10 Jan 2024
Podcast
2023: An AI year in review.
4 Jan 2024
Podcast
Why the New York Times is suing OpenAI: Copyright, lawsuits & fair use.
28 Dec 2023
Blog
Eleven benefits of implementing call center voice AI
22 Dec 2023
Blog
How to make a good first impression with call center voice AI
21 Dec 2023
Podcast
The evolution of voice generation.
21 Dec 2023
Blog
Designing for engagement: How agents and call center voice AI work together to deliver competitive CX
19 Dec 2023
Podcast
AI & CX trends in retail.
18 Dec 2023
Blog
Principles of effective call center voice AI: Demonstrate competence with confidence
18 Dec 2023
Blog
Public perception of AI: Survey results & key findings
15 Dec 2023
Blog
How Simplyhealth champions the customer in customer service automation
13 Dec 2023
Blog
How to extract insights from your voice assistant: Interview with FedEx’s Paul Pugal
12 Dec 2023
Blog
How Hopper is championing the customer in customer service automation
11 Dec 2023