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Learn more about conversational AI and voicebots from industry experts in PolyAI’s webinars, live and on-demand.

November 2021

The Voice Assistance Challenge: Exceeding Customer Expectations

The quality of conversational experience has been the barrier for mainstream acceptance of voice AI. In this webinar with Opus Research, we showcase the new technologies that are now enabling enterprises to automate truly delightful customer experiences over the voice channel.

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image of speakers for the live webinar: How Landry's Golden nugget handles 87% of phone calls without staff

September 2021

How Landry’s Golden Nugget Handles 87% of Phone Calls Without Staff

Live-streamed from HITEC Dallas 2021, we were joined by Brian Jeppesen, Director of Contact Center Operations at Landry’s to talk about how Landry’s Golden Nugget was able to transform and scale their caller experience using a voice assistant. Brian had expected PolyAI’s voice assistant to handle 30-40% of calls at the start, but from day one it handled 87%.

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Webinar - Build a Multilingual Virtual Assistant in 10 Days with PolyAI and Deutsche Telekom

JUNE 2021

Build a Multilingual Virtual Assistant in 10 days

Join us as we explore how businesses like yours can better serve customers with multilingual virtual assistants.

In this content-packed webinar you’ll learn:

  • How advanced conversational AI can understand accents, slang and dialects across voice and text channels
  • How to scale great CX across under-resourced languages
  • How to create consistent, on-brand multinational customer experiences in just 10 days
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Webinar - Break up with bad voice design

May 2021

Break Up With Bad Voice Design

Learn tips & tricks to designing enterprise voice assistants that your customers will love.

In this webinar, PolyAI’s Nathan Liu (Senior Product Manager) and Michael Chen (Strategy & Partnerships) deep dive into what it takes to create great voice design within conversational AI. They discuss everything from phrasing to latency, grammar to voice actors. You’ll also hear real-life examples from enterprises in banking, hospitality, and telco.

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One question asked in English, Serbian and Chinese by a PolyAI voice assistant

MARCH 2021

How to port conversational AI into any language in a week

Join VUX’s Kane Simms and PolyAI’s Eddy Su, Daniela Gerz and Jason Misium to discuss what it takes to port a truly multilingual voice assistant within a week.

  • Learn from the experts how you can give your brand a voice that’s truly representative
  • Discover how advanced conversational AI can understand accents, slang, and new languages
  • Uncover the speed at which deployment and scalability can be attained
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How Smart Telcos Are Eliminating Customer Frustration with Voice-Based Conversational AI

Listen to Ryan McGurk, Innovation Delivery Specialist at BT, and Brad Stein and Emmanuel Sevrin from PolyAI uncover the power of conversational AI in customer communications. They address some of the most prevalent customer retention issues in the telecommunications industry.

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Transform Your Customer Experience

Ready to see how a PolyAI voice assistant can transform your customer experience, revolutionize your call center and maximize profits?

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